Returns & Refunds

1. What is your return policy? 

You can find our return policy here.

 

2. How can i return a product?

Please contact our email service info@thebuddhanature.com, we will send you the shipping address.

 

3. I received the wrong item.

Oops, that's not what you expected! It's a rare hiccup, but if it happens, just drop us a message at info@thebuddhanature.com. We'll sort things out for you!

 

4. Can i cancel my order?

Absolutely! To cancel your order, simply shoot us an email at info@thebuddhanature.com along with your order number and your cancellation request. We'll take care of it for you!

 

5. Can items be exchanged?

Sure thing! Exchanges are usually fine – Contact us at  info@thebuddhanature.com.

 

6. The item I received is damaged or defective!

Please reach out to us at info@thebuddhanature.com. We'll take care of ya.

 

7. What items are non-refundable?

Most everything is refundable.

 

Order Tracking

1. My package is marked as delivered but I did not receive it

Yep, delivery services can be a bit hasty. Wait a couple more days. If it's still playing hide and seek, drop us a line at info@thebuddhanature.com. We'll dive into the nitty-gritty, file claims with the delivery service, and make sure you're taken care of!

 

2. Haven’t received my order yet

Order MIA? That's wild! Shoot us a message at info@thebuddhanature.com , and we'll sort it out. We'll dig into what went wrong and might need to file a claim with the delivery service. We've got your back!

 

Shipping Questions

1.How much does shipping cost?

Standard Shipping costs $4.5-5 USD. 
 

2.How long does it take to ship my order?

Once we receive your order it usually takes 2-3days to get it ready to ship out.
Standard shipping express takes around 10-15days.

 

Payments

1.What are my payment options?

We want to make buying your favorite Buddha Nature gear online fast and easy, and accept the following payment options: Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, Gift Cards. All payment is collected via Shopify Payments.

 

2.Can I use multiple discount codes?

Unfortunately, only one discount code can be applied at a time. For example, if there is a Black Friday sale going on, no other discount codes can be applied on top of the existing sale promotion.

  

Size

1.I'm not sure which size should i buy.

For more information, check out our sizing guide.